Terms & Conditions
Introduction
Welcome to VIVo Olive Oil. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. These terms apply to all visitors, customers, and users of the site. Please read them carefully before placing any order or using our services.
Purchases, Payments, and Deliveries
All purchases made through our website are subject to availability and confirmation of payment. Prices listed are final and include applicable taxes, unless otherwise stated. We reserve the right to update product prices, descriptions, or availability at any time without prior notice.
Payments can be made using the secure methods provided at checkout. Once your order is confirmed, we will process and ship it within the estimated delivery timeframe. Delivery times may vary depending on your location and external circumstances beyond our control, such as shipping delays or customs procedures.
In the event of a delivery issue, we will make reasonable efforts to resolve the matter promptly. Please ensure that the delivery address provided is accurate and complete, as we cannot be held responsible for delays or failed deliveries caused by incorrect details.
Returns, Liability, and Legal Rights
If you receive a product that is damaged, defective, or incorrect, please contact us within 14 days of delivery. We will review your request and, if eligible, arrange a replacement or refund in accordance with our return policy. Please note that products must remain unopened and in their original packaging to qualify for returns, except in cases of defect.
We take great care to ensure the accuracy of all information on our website. However, we are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Nothing in these Terms & Conditions shall affect your statutory rights as a consumer under applicable law.